Orders are processed within one to three business days, and delivery typically takes five to twenty-five business days depending on your location. Once your order is shipped, you will receive a confirmation email with a tracking number, and tracking information may take up to forty-eight hours to update. Please note that delays may occur during holidays, customs checks, or unexpected carrier issues.

We offer a fourteen-day return policy starting from the day you receive your order. Returned items must be unused, unwashed, undamaged, and in their original packaging. You must contact us at support@mavigad.com before sending back any item, as unapproved returns cannot be processed. Refunds are issued to your original payment method once the returned item is inspected, and shipping charges are not refundable unless the return is due to a damaged or incorrect item.

If your order arrives damaged, defective, or missing items, please contact us within seven days with clear photos of the product and packaging so we can arrange a replacement or refund. If a package is confirmed lost by the carrier, we will resend the order at no extra cost. Import taxes and customs fees are the customer’s responsibility. For any assistance, our support team responds within twelve hours on business days at support@mavigad.com or contact@mavigad.com.

This product is made from high-quality, durable, and skin-friendly materials selected to ensure comfort, long-lasting use, and safety. Every component is designed to feel comfortable during regular daily wear and is free from harmful chemicals or irritants. Depending on the product type, it may feature premium cotton, polyester blends, stainless steel, silicone, or reinforced plastic, all chosen to deliver reliability and an enjoyable user experience.

Our sizing is designed to provide a comfortable and accurate fit for most customers. Clothing sizes generally follow standard measurements, including medium for a chest range of thirty-eight to forty inches, large for forty to forty-two inches, extra-large for forty-two to forty-four inches, and double extra-large for forty-four to forty-six inches. Shoe sizes follow universal EU, US, UK, and centimeter foot-length conversions, ensuring easy selection regardless of your region. Actual fit may vary slightly depending on the product’s design or material, and we encourage customers to choose their usual size for the best overall experience.

To maintain the quality and longevity of your product, we recommend washing clothing items gently with mild detergent in cold water and drying them in the shade to preserve fabric color and texture. Avoid using bleach and iron on low heat if necessary. Shoes should be cleaned with a soft, damp cloth and kept away from excessive moisture or machine washing, as this may damage the material. Accessories and electronics should be wiped with a soft microfiber cloth and kept away from water, dust, and extreme heat. Proper care will help your product maintain its appearance and performance over time.