Privacy policy

Privacy policy

Last updated: October 30, 2025

Welcome to Mavigad – Shop the Best Deals Online on Fashion, Tech & More (“Mavigad,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.mavigad.com (the “Site”) or interact with our online services (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

We collect personal information to process your orders, improve our services, and ensure a secure shopping experience.

We may collect the following data:

  • Contact details: name, email address, phone number, billing & shipping addresses.
  • Payment information: credit/debit card details and payment confirmations (processed securely by Shopify).
  • Account details: username, password, and account preferences.
  • Order information: items viewed, purchased, returned, or exchanged.
  • Device & usage data: IP address, browser type, operating system, and how you interact with our Site.
  • Customer communication: messages, reviews, or inquiries sent to our support team.

 

2. How We Collect Information

We collect personal information from the following sources:

  • Directly from you — when you create an account, make a purchase, or contact us.
  • Automatically — through cookies, analytics tools, and similar technologies.
  • Through Shopify and Tradelle — which provide hosting, payment, and order fulfillment services.
  • From trusted third-party partners — such as marketing, analytics, or customer service providers.

 

3. How We Use Your Information

We use your personal data to:

  • Process orders, payments, returns, and refunds.
  • Provide, operate, and improve our Services.
  • Communicate with you about your orders or support requests.
  • Send marketing emails or product updates (you can opt out anytime).
  • Detect and prevent fraud or unauthorized activity.
  • Comply with applicable legal requirements.

 

4. Sharing Your Information

We may share your information with:

  • Shopify — which powers our store and handles secure transactions.
  • Tradelle — our fulfillment partner that manages shipping and delivery.
  • Service providers — for payment processing, analytics, and customer support.
  • Business partners and advertising networks — for targeted marketing and promotions.
  • Authorities or legal entities — if required by law, or to prevent fraud or abuse.

We never sell your personal data.

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your cart and preferences saved,
  • Measure site traffic and performance,
  • Show relevant ads and offers.

You can control or disable cookies in your browser settings, though some parts of the Site may not function properly.

 

6. Data Retention & Security

We retain your information only as long as necessary to:

  • Fulfill orders and provide support,
  • Comply with legal obligations, and
  • Resolve disputes or enforce agreements.

While we use industry-standard measures (SSL, encryption, access controls) to protect your data, no system is 100% secure. Please use strong passwords and do not share account credentials.

 

7. Your Rights

Depending on your location, you may have rights to:

  • Access or receive a copy of your data,
  • Request corrections or deletion of your data,
  • Object to or limit data processing,
  • Opt out of marketing communications.

To exercise these rights, contact us at support@mavigad.com or contact@mavigad.com.

If you are a resident of the EU, UK, or California, you may also contact your local data protection authority regarding your rights.

 

8. Children’s Privacy

Our Services are not intended for children under 16.
We do not knowingly collect or process data from minors. If you believe a child has provided us with personal information, please contact us to have it removed.

 

9. International Data Transfers

Because we use Shopify and Tradelle, your data may be transferred and stored in other countries (including the United States or Canada).
We ensure such transfers comply with applicable privacy laws and use secure data transfer mechanisms.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
When we do, we will post the updated version here and revise the “Last updated” date above.

 

11. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or your personal information, please contact us:

Trade Name: MAVIGAD TRADING LTD  
Shop the Best Deals Online on Fashion, Tech & More Essentials  

Phone Number: +44 7832 676381  
Email: info@mavigad.com  
Website: www.mavigad.com

Registered Office Address:  
128 City Road, London, EC1V 2NX, United Kingdom  

Operating Hours: Monday – Friday, 9:00 AM to 5:00 PM (UK Time)  

Customer Support:  
For order or product inquiries, please contact our support team at support@mavigad.com.